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Prospera’s leadership team focuses on members’ needs.
About us

Our leadership team

Members first. We don’t just say that. Our board of directors and executive team live it.

    Board of directors

    The nine directors on our board speak for our 120,000 members. They set Prospera’s vision and policies, oversee prudent financial management, hire and guide the president and CEO, and help establish and evaluate strategic objectives. One-third of the board is elected each spring.

    Chair, director

    Art Van Pelt

    Board chair of Prospera
    Member, audit, people experience, risk, investment and loan and integration committee
    Ex officio member of governance and conduct review committee 

    Art is a Chartered Professional in Human Resources and holds the ICD.D designation from the Institute of Corporate Directors. A credit union member since 1984, Art was first elected as a director of Westminster Savings (the predecessor entity) in 2013 and became chair of the board in 2018.

    He has served on various boards throughout his career, including the Canadian Grocery HR Council and Alouette Addictions Services Society. He is secretary and lead management trustee of the United Food and Commercial Workers Industry Pension Trust, member of the Pacific Gateway Infrastructure Fund Advisory Committee, member of the Fengate Brownfield Fund Advisory Committee, and past chair of Ridge Meadows Hospital Foundation.

    As the former vice-president for people at Overwaitea Food Group, he has extensive experience managing compensation, payroll, pensions and benefits, health and safety, disability claims, recognition, training, succession planning, and labour relations.

    Art also serves as a member of the board of the Prospera Foundation. 

    Vice-chair, director

    Eric Nadin

    Committee chair, integration
    Member, audit and risk, investment and loan committee

    Eric is a professional engineer and holds the ICD.D designation from the Institute of Corporate Directors. First elected as a director of Prospera (the predecessor entity) in 2011, he was chair of the board from 2018 to 2019. He has also chaired the human resources, governance and conduct review, and CEO search committees, and been a member of the audit, risk management/investment and lending, community relations, joint merger integration, and joint merger communications committees.

    When he retired in 2015, he was senior manager-general manager of construction services for BC Hydro. He also serves on the board of Prospera Foundation.

    Director

    Gina Arsens

    Member, audit, integration, and nominations committees

    Gina has been a chief executive officer (CEO), chief financial officer (CFO), and small business owner, and holds the designations of Chartered Professional Accountant (CPA), Chartered Accountant (CA), and Chartered Business Valuator.

    As global finance leader for Finning Digital and as CFO of Canada’s Digital Technology Supercluster, she developed expertise in digital transformation. In particular, she understands that successful implementation of new technology requires buy-in from the people who will use it.

    Gina is a long-time credit union member and was a board member of YWCA Metro Vancouver from 2012 to 2018.

    Director

    Stacey Crawford

    Committee chair, governance and conduct review committee

    Member, nominations committee

    Stacey holds the Certified Credit Union Director (CCD) and Institute of Corporate Directors’ ICD.D designations, and has been a director of Prospera (the predecessor entity) since 2012, including serving as chair of the board of directors from 2015 to 2018. He has also chaired the nominations and elections, member and community relations, and governance and conduct review committees, and been a member of the audit, human resources, joint merger team, joint merger integration, joint merger communications, and CEO hiring committees.

    Economic development officer for the District of Mission since 2009, Stacey has a long track record as an active volunteer in his community, including serving as a director on several community associations.

    Director

    Catherine Roome

    Committee chair, people experience committee
    Member, governance and conduct review and integration committees

    Named one of Canada’s Most Powerful Women by the Women’s Executive Network (2018) and one of British Columbia’s Most Influential Women Stem Stars by BC Business (2018), Catherine is a registered professional engineer, a courageous futurist, and a leader in the algorithmic economy where predictive insights create long-term social and financial value.

    She is president and lead executive officer of Technical Safety BC. Prior to that, she was vice-president, engineering and then chief executive officer at BC Safety Authority.

    Catherine serves as a director on several community boards, in addition to being a longstanding credit union member.

    Director

    Rita Virk

    Committee chair, audit committee
    Member, people experience committee

    Rita is a Chartered Professional Accountant (CPA) and Chartered Accountant (CA), and has a Master of Professional Accounting degree. First elected as a director of Westminster Savings (the predecessor entity) in 2018, Rita served as a member of the audit and risk and nominations committees, and as chair of Prospera Foundation.

    Rita has extensive experience in financial reporting and analysis, risk management, and internal audit. She has practised in a wide range of industry sectors, including oil and gas, insurance, biotechnology, mining, and technology.

    Rita sits on the South Asian Committee for BC Children's Hospital Foundation. She also served on the Fraser Health Patient Care Quality Review Board from 2015 to 2018.

    Director

    Rod Thomson

    Committee chair, nominations committee
    Member, risk, investment and loan and governance and conduct review committees

    Rod has a long history in publishing and marketing and as a small business owner member of Prospera.

    First elected as a director of Prospera (the predecessor entity) in 2018, he has served as a member of the audit and human resources committees.

    Rod’s philanthropic work includes chairing the boards of St. Andrews Hall and University of the Fraser Valley. He is also the chair of the board of Prospera Foundation and very active in Rotary.

    Director

    Colin G. MacKinnon

    Committee chair, risk, investment, and loan committee
    Member, people experience and nominations committees

    Colin is a Chartered Professional Accountant (FCPA, FCA) and holds the ICD.D designation from the Institute of Corporate Directors. First elected as a director of Westminster Savings (the predecessor entity) in 2018, he chaired the nominations committee and served as a member of the audit and risk, investment and loan, joint merger integration, and joint merger communication committees.

    By the time he retired in 2013, Colin had 40 years of experience in senior executive management roles, with a focus on corporate finance, strategic planning, and risk management, including 17 years with the British Columbia Automobile Association. His nonprofit board experience includes Special Olympics and Westminster Savings Foundation.

    Director

    Jill Donaldson

    Member, governance and conduct review and nominations committees

    Jill is a senior corporate and securities lawyer and a principal at IWJ Law, based in Vancouver. She has extensive experience in the financial services sector, with particular expertise in mergers and acquisitions and post-merger integration, strategic planning and implementation, compliance and risk management, governance, and stakeholder engagement. She is also active in the community as an advisor to Canuck Place Children’s Hospice, and as co-chair of the Canuck Place Gift of Time Gala Committee.

    Jill was born and raised in Kamloops and holds a law degree and commerce degree from the University of British Columbia. Jill also holds an ICD.D designation from the Institute of Corporate Directors.

    Executive team

    This experienced and skilled executive team lead our employees and oversee the day-to-day activities that enable our members to meet their goals. They are responsible for setting operational decisions and policies, as well as making strategic recommendations to the board.

    President and Chief Executive Officer

    Gavin Toy

    Gavin is the President and CEO of Prospera Credit Union. Widely respected as a collaborative relationship builder and strategic business leader, Gavin has spent the past 25 years committed to growing BC member-based organizations. With an equal focus on delivering value for members, engaging employees and supporting local communities, Gavin is passionate about the power of financial cooperatives.

    In 2019, Gavin helped lead the merger of Prospera and Westminster Savings, garnering overwhelming member approval. Upon completion on January 1, 2020, this merger was the largest in Canadian credit union history and Prospera became the sixth largest credit union in Canada with more than $9.5 billion in assets under management.

    Gavin joined Prospera 11 years ago and under his leadership the credit union has consistently achieved strong results and is recognized for its strong organizational culture. Prior to joining the credit union, Gavin held several executive positions with the British Columbia Automobile Association (BCAA). Spanning a 16-year career at BCAA, he was most recently senior vice president and chief operations officer with responsibility for all member-facing operations.

    Gavin is a chartered accountant by training and a KPMG alumnus. In 2020, Gavin was elected as a fellow of the Chartered Professional Accountants of BC. He is a graduate of the Queen’s University Executive Leadership program, holds a business degree from Simon Fraser University and is an accredited director through the Rotman School of Management Corporate Directors program.

    Gavin is deeply committed to supporting his profession and giving back to his local community. He currently serves as Vice Chair of the Board of the Canadian Credit Union Association, the National Credit Union Trade Association and has served on the Credential Financial Inc. Board and as Board Chair for two national finance companies. From 2013 to 2020, Gavin was on the Board of Canuck Place Children’s Hospice serving two years as Board Chair.

    Chief Digital and Information Officer

    Greg Dyck

    As Prospera’s Chief Digital and Information Officer, Greg is an innovative and transformative technology leader who is passionate about leveraging digital technologies and data to enable amazing member and employee experiences. His portfolio includes digital transformation, information technology, business process innovation and the Enterprise Project Management Office. Greg is a leader in the credit union system, and in the IT industry. His passion for technology and innovation has led to many technological innovations and “firsts” in the financial services industry.

    Greg is committed to personal learning and growth, continuously challenging himself and others to achieve their best. In 2014 he obtained his Advanced Executive Certificate from the Queen’s University Executive program.

    He is active within the credit union system and represents Prospera in the Large Credit Union Coalition CIO group, the Digital Experience Council and is board chair of the Co-operative EFT Development Association. Greg is actively involved in the community including membership in the Character Abbotsford Council.

    Chief Product and Strategy Officer

    Kirsten McElgunn

    Kirsten has strategic and operational oversight of product innovation, brand stewardship, marketing and member engagement, the Member Service Centre and overall business development activities, including the Broker Channel.

    Kirsten started at Prospera as the Vice President of Marketing and Member Engagement in September 2020 and joined the Executive Leadership Team as the Chief Product and Strategy Officer in March 2022. Kirsten brings over 20 years of business and consumer marketing expertise. Prior to joining Prospera, Kirsten consulted and acted as a marketing strategist and fractional CMO for financial services and technology companies around the globe, including two local companies, TuGo Travel Insurance and Omnae, a SaaS-based start-up in the manufacturing space. She previously held the roles of Chief Marketing Officer at Commonwealth Foreign Exchange, and Global Marketing Vice President for Western Union Business Solutions. Prior to that, she was with TELUS for 11 years and was the Director of Consumer Marketing.

    As part of the Ashoka Executive in Residence in 2012, Kirsten traveled to India to work with the Mann Deshi Foundation supporting rural women entrepreneurs. She currently serves on the boards of The Prospera Foundation, Finca Canada, Do Some Good, The Credit Union Foundation of BC and Collingwood School.

    She holds a Bachelor of Science in Econometrics from the University of Victoria and completed executive training such as Governance Essentials at Rotman School of Business and The Women’s Leadership Forum: Innovation Strategies for a Changing World at Harvard Business School.

    Chief Member Experience Officer

    Cary Ransome

    Cary joined Prospera as Chief Member Experience Officer in May 2022. He supports the credit union’s Catalyst strategy and is integral in helping optimize the member experience at Prospera. To ensure strong collaboration and an aligned approach to advancing strategic objectives, all lines of business report directly to Cary.

    Cary has more than 30 years of broad leadership experience in the Canadian financial services industry. His most recent role was as Chief Retail and Operating Officer at Innovation Credit Union in Saskatoon. Cary also served as Executive Vice President and Chief Operating Officer at Conexus Credit Union in Regina, Senior Vice President of Retail Banking at Servus Credit Union in Edmonton, and VP of Superior North District (Ontario) at TD Bank.

    Supporting community is an area near and dear to Cary’s heart, always being very active in the communities where he and his family have lived and served. In Saskatoon, Cary sits on the board of Ronald McDonald House, while also playing an active role with the local food bank.

    Chief Risk Officer

    Brian Rogers

    As Chief Risk Officer of Prospera, Brian oversees the assessment and mitigation of competitive, regulatory and operational threats to the credit union. He is responsible for credit adjudication and recovery, enterprise risk management, compliance and centralized services.

    Brian joined the credit union in 2015. In previous roles within the credit union system, Brian was Vice President, Corporate Development at Coast Capital Savings Credit Union and, prior to that, he served as Coast’s Vice President, Commercial Credit Risk. Brian came to the credit union system after a 16-year career with HSBC Bank Canada, where his last role was Head of Business Banking. He has a wealth of experience in credit, commercial banking, credit risk management and corporate development.

    Brian is a Chartered Financial Analyst (CFA) and has an MBA degree from York University and a Bachelor of Commerce degree from the University of British Columbia.

    Chief Financial Officer

    Jennifer Scharf

    Jennifer joined Prospera in June 2022 as Chief Financial Officer. She supports the credit union’s Catalyst strategy, while instilling a financial mindset throughout our organization.

    With more than 15 years of financial services experience at organizations in Greater Vancouver, including PwC, Jennifer specialized in financial services and worked closely with a number of credit unions. Her most recent role was at Central 1, where she was the VP, Finance, and prior to that she was VP, Finance at Peoples Group, where she was heavily involved in obtaining their OSFI Bank Charter and oversaw mergers and acquisitions.

    Jennifer is a Chartered Professional Accountant with a bachelor’s degree in business administration from Simon Fraser University and a master’s degree in professional accounting from the University of Saskatchewan. She’s also a part-time accounting instructor at BCIT’s School of Business.

    Jennifer is passionate about her local community of Pitt Meadows and loves spending time there with her two kids. In addition to her financial expertise, Jennifer is highly regarded for her values-based leadership, coaching and mentoring skills, ability to build strong relationships across organizations and support process improvement initiatives.

    Chief People and Legal Officer

    TJ Schmaltz

    As Chief People and Legal Officer, TJ has executive oversight for the organization’s employee experience, internal and corporate communications, governance and corporate support as well as legal affairs.

    TJ started his career as a labour and employment lawyer, and transitioned into the human resources and people experience field, where he has worked in progressively more senior roles since the early 2000s. Prior to joining the credit union in June 2017, TJ was Chief Human Resources Officer for a rapidly growing organization of more than 10,000 employees in nearly 200 cities across North America. This experience included significant merger, acquisition and integration work. His previous experience includes leading the HR function for the District of West Vancouver.

    A passionate advocate for people-focused human resource management, TJ is a part-time instructor at the British Columbia Institute of Technology where he has been teaching law and HR management courses since 2005. In 2020, TJ co-published a textbook on employment law for business and HR professionals in Canada.

    TJ is currently the Chair of the Board for the Chartered Professionals in Human Resources Canada and the Chair of the Board for the North American Human Resources Association. He also serves as a board member with Ocean Wise, a global ocean conservation organization as well as the Credit Union Pension and Benefits Trust. TJ is designated as a Chartered Professional in Human Resources as well as a Senior Certified Professional with the US Society for Human Resource Management. He also holds a Bachelor of Common Law (LLB) and a Bachelor of Civil Law (BCL) from McGill University, and a Bachelor of Social Science degree from the University of Ottawa. In 2018, TJ was granted the honorary title of Fellow Chartered Professional in Human Resources by CPHR Canada.

    Ways to bank with us

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    How to reach us

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    1-888-440-4480

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    Saturday 9 am - 5 pm

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