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Prospera’s leadership team focuses on members’ needs.
About us

Our leadership team

Members first. We don’t just say that. Our board of directors and executive team live it.

    Board of directors

    The nine directors on our board speak for our 120,000 members. They set Prospera’s vision and policies, oversee prudent financial management, hire and guide the president and CEO, and help establish and evaluate strategic objectives. One-third of the board is elected each spring.
    Chair, Director

    Gina Arsens

    Vice-chair, Director

    Rod Thomson


    Jill Donaldson


    Lawrie Ferguson


    Ingrid Leong


    Colin MacKinnon


    Dan Parmar


    Catherine Roome


    Art Van Pelt

    Executive team

    This experienced and skilled executive team lead our employees and oversee the day-to-day activities that enable our members to meet their goals. They are responsible for setting operational decisions and policies, as well as making strategic recommendations to the board.
    President and Chief Executive Officer

    Gavin Toy

    Chief Digital and Information Officer

    Greg Dyck

    Chief Product and Strategy Officer

    Kirsten McElgunn

    Chief Member Experience Officer

    Cary Ransome

    Chief Risk Officer

    Brian Rogers

    Chief Financial Officer

    Jennifer Scharf

    Chief People and Legal Officer

    TJ Schmaltz

    Leadership team

    Our leadership team has years of varied experience and lead our employees to meet our strategic objectives set out by the executive leadership team. They help us progress as an organization and enable our members to meet their goals.
    VP, Risk

    Bob Atwal

    VP, Personal Banking

    Sandra Boyce

    VP, Digital Transformation

    Laurie Desautels

    VP, Wealth Planning

    Kevin Dombrova

    VP & Treasurer

    Norman Fradley

    VP, Technology & IT Operations

    Henrique Godinho

    VP, Credit

    Liam Lamont

    VP, Marketing & Member Engagement

    Kara Lisik

    VP, Business Banking & Leasing

    Ed Michielsen

    VP, People Experience

    Stefanie van Hooijdonk

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email