Prospera is proposing to continue federally for the purposes of immediately merging with Coast Capital and Sunshine Coast credit unions. Find out more here.
For full details about changes in deposit insurance, see the Notice Pursuant to the Disclosure on Continuance Regulations.

A Special General Meeting will be held in person on July 8, 2025, to submit to members a Special Resolution on Prospera’s proposed federal continuance and merger. Read the official notice here.
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Call our Member Service Centre

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1 888 440 4480

Monday to Friday
8 am - 8 pm

Saturday 9 am - 5 pm

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Our mailing address


Prospera Credit Union
Corporate Headquarters
#2000 - 13450 102 Ave
Surrey, BC
V3T 5X3

Lost or stolen debit card?


We know it's stressful, but don't panic. Simply call our Member Service Centre at 1 888 440 4480 during business hours or click here for more options.

Missing credit card? Call now.

For all credit card issues, contact Collabria Cardholder Services 24/7 at 1 855 341 4643 (toll free within Canada and the US) or collect at 1 647 252 9564 from anywhere else in the world.
 

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 View our complaint resolution procedures here.