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Contact Prospera

We love getting to know our members and we're always here to help.
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How to reach us

Call our Member Service Centre

Toll free
1 888 440 4480

Monday to Friday
8 am - 8 pm

Saturday 9 am - 5 pm

Contact tech support
Send us an email
 
Be sure to follow us on social for the latest news, updates, giveaways and more.

 

Our mailing address


Prospera
Corporate Headquarters
#2000 - 13450 102 Ave
Surrey, BC
V3T 5X3

Lost or stolen debit card?


We know it's stressful, but don't panic. Simply call our Member Service Centre at 1 888 440 4480 during business hours or click here for more options.

Missing credit card? Call now.

For all credit card issues, contact Collabria Cardholder Services 24/7 at 1 855 341 4643 (toll free within Canada and the US) or collect at 1 647 252 9564 from anywhere else in the world.
 

Feedback and complaint resolution

As a valued member of Prospera, we appreciate your feedback. Share your feedback or tell us about your concerns. We’re committed to making it right.

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