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About us

What makes us different

Where you bank matters — to you and your community. Here’s why our members choose to bank with Prospera.

    We work for you

    We put people — not dollars — first. As a cooperative, we measure our success by the prosperity of our members. Our vision is to enrich the lives of our customers, and our purpose is to be the financial partner of choice for busy families and growing small businesses in our communities, so they can achieve their most important goals. When you work with us, you benefit from:
    Our local experts understand members’ needs.

    Local knowledge and insights

    We provide service with a sense of integrity

    Service with integrity

    We think creatively and embrace innovation.

    Innovative and creative thinking

    Our specialists provide expert advice.

    Team of specialized experts

    We are committed to being accountable.

    Commitment to accountability

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    Local banking means 
    you’re always a person, never a number.

    Why join Community stories

    Why choose us?

    We’re problem solvers
    You’re our neighbour, our friend, sometimes even our family, which makes us want to work hard to solve your problems. We never push products. Instead, we ask what you need, and then offer choices that help you achieve your unique goals. And we know the families and businesses we work with are busy, so we’ll meet you where you are, on your schedule.

    We’re community builders
    Just by deciding to bank with us, you’re helping your community grow and prosper. Every year, we contribute a percentage of our pre-tax profit to charities and non-profits. In 2020, we donated more than $800,000 to our local communities. Each and every day, our community investment program is making access to arts and active living opportunities more equitable.

    We’re future ready
    We have a long history — almost 80 years — of making members' dreams come true. Over that time, our core values have stayed the same. We remain dedicated to meeting members’ needs, providing fulfilling careers and giving back to communities. We’re also exploring fresh ways to partner with you to build a brighter future for all of us.

    The merger between Prospera and Westminster Savings made us stronger.

    Stronger together

    On January 1, 2020, Westminster Savings and Prospera merged to become Prospera Credit Union — the sixth-largest credit union in Canada. Together, we can provide more banking and wealth planning services, more one-on-one attention from exceptional local teams, and more valuable contributions to our communities.

    Banking is our business, but we do so much more

    Member impact

    • Contribute to community, not big bank profits.
    • Consider serving on our board of directors.

    Employee impact

    • Employees have logged 16,000 volunteer hours.
    • We encourage employees to volunteer their time.

    Rewarding careers

    • Work to help your neighbours prosper.
    • Join a passionate and enthusiastic team.

    We have so much more to share

    Our leadership team

    Members first. We don’t just say that. Our board of directors and executive team live it.

    Our annual reports

    See a snapshot of where we’ve been and where we’re headed in our annual reports.

    Our news

    What are we up to and what are you up to? See our press releases and member news.

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email