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Prospera branch signage and front exterior
About us

A banking experience that feels better

From day-to-day transactions to long term planning, we're here to help you reach your goals and create connections you won't find elsewhere.

    You're at the heart of everything we do

    Your experience matters. Whether it’s depositing your first paycheque, applying for a new mortgage, or investing for the future, we’re with you at every step. We bring a wealth of experience (pun intended) to every member interaction so you can have complete confidence you’re making informed decisions that support your unique financial situation.
    We provide service with a sense of integrity


    Personalized advice

    We think creatively and embrace innovation.


    Virtual appointments and self-serve options

    Our specialists provide expert advice.


    Local connections and perspectives

    We are committed to being accountable.


    Community involvement and engagement

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    Local banking means 
    you’re always a person, never a number.

    Why join Community stories

    Why choose us?

    As part of the Coast Capital Savings Federal Credit Union family of brands, we take pride in being part of Canada’s largest purpose-driven credit union. But that doesn’t take away from our humble beginnings and deep roots in local BC communities.

    In fact, our commitment to local banking, a local point of view, and local good is deeply entrenched in all we do and we’ve continued to evolve while remaining true to our local perspectives and values. Why? Because we know local banking means more. And we'll prove it.

     
    Local banking means more.

    Local banking means supporting the communities where we live and work.

    Banking is our business, but we do so much more

    Member impact

    • Play an active role in our organization
    • Serve on our Board of Directors
    • Enjoy exclusive member perks
    • Get personalized advice tailored to your goals

    Employee impact

    • Volunteer at local events representing Prospera
    • Grow your career with opportunities to lead
    • Join an organization recognized as one of the Best Workplaces in BC and Best Workplaces in Canada

    Community impact

    • Empower future generations through financial literacy programs
    • Support local charities and non-profits with grants and community giving
    • Engage community partners at local events and celebrations

    We have so much more to share

    Our leadership team

    Members first. We don’t just say that. Our board of directors and executive team live it.

    Our annual reports

    See a snapshot of where we’ve been and where we’re headed in our annual reports.

    ESG

    It's in our DNA to make a positive impact on our employees, members, communities, and the environment.

    How to reach us

    Call our Member Service Centre

    Toll free
    1 888 440 4480

    Monday to Friday
    8 am - 8 pm

    Saturday 9 am - 5 pm

    Contact tech support
    Send us an email