Member notice: Important changes are coming to your personal financial statements with Prospera. Notably, we'll be changing the method of distributing T5 slips, followed by enhancements to your account statements. Click here for more details.
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eStatements
Additional services

eStatements

Get secure access to your banking statements anywhere and anytime!

Make the switch to eStatements today

With Prospera's eStatements, your digital documents are actually more secure than paper statements. You don’t have to worry about eStatements being misplaced, stolen or delivered to the wrong mailbox.

Great reasons to switch

24/7 access
Enjoy 24/7 access to your bank statements
Secure
They're securely archived, allowing you to access statements from previous months
Notified
Get notified by email when your statements are available
Save paper
Save paper and contribute to the protection of the environment

Go paperless with these simple steps:


  1. Login to Online Banking
  2. Navigate to Profile & Preferences in the left-hand menu
  3. Click Statement Preferences
  4. Enter your email address and select Receive Email Notifications
  5. Click Update
And just like that, you’re now set up to receive eStatements! By going paperless, you save paper and help our planet.

How to reach us

Call our Member Service Centre

Toll free
1 888 440 4480

Monday to Friday
8 am - 8 pm

Saturday 9 am - 5 pm

Contact tech support
Send us an email