We're here to help
Don't just bank. Prosper.
As a member of Prospera Credit Union, your financial well-being is our number one priority. Please select one of the following:
call us toll-free 1.888.440.4480
email online technical support or call 1.888.884.4430
apply for sponsorship funding
find the closest branch or ATM
contact the board of directors
For lost or stolen debit cards
Log into online banking and report your lost or stolen Debit Card immediately to prevent any misuse of the card. Click on "account services" in the left hand navigation, then click on "lost/stolen debit card". Fill out the required information and we'll make sure the card is cancelled.
To get a replacement debit card immediately, visit us at any branch.
To receive your card in the mail, contact us toll free at 1.888.440.4480 and speak with a customer service representative during business hours (Monday-Friday, 8am-6pm and Saturday, 8am-4pm). For extended support after regular business hours please contact 1-888-277-1043.
Lost or stolen credit cards call 24 hours a day, 7 days a week
VISA Desjardins: Personal cards: 1-800-363-3380
VISA Desjardins: Commercial cards: 1-800-266-5662
Collabria VISA and Mastercard: 1.855.341.4643