Effective January 1, 2020, Westminster Savings and Prospera Credit Union officially merged. The two credit unions are now one legal entity – Prospera Credit Union. In the months ahead, we will be launching our new brand and will be revising all materials including our website. We appreciate your patience during this transitional period.
You are here:

We're here to help

Member Service Centre

Toll Free: 1-888-440-4480
Mon to Fri: 8 am - 8 pm
Sat: 9 am - 5 pm

Tech Support

Toll Free: 1-888-884-4430
 Contact form →

Collabria Visa/Mastercard

1-855-341-4643





General Inquiries

Contact form →

Find a Branch

Vancouver to Kelowna →





Help! I lost my Debit Card.


Step 1: Report your card lost or stolen
  • Log into online banking to report your lost or stolen card immediately to prevent any misuse
  • Click on "account services" in the left hand navigation
  • Click on "lost/stolen debit card"
  • Fill out the required information and we'll make sure the card is cancelled
 Step 2: Get your replacement card
  • To get a replacement debit card immediately, visit us at any branch
  • To receive your card in the mail, call us toll free at 1-888-440-4480