Member notice: Important changes are coming to your personal financial statements with Prospera. Notably, we'll be changing the method of distributing T5 slips, followed by enhancements to your account statements. Click here for more details.
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Prospera makes it easy to bank and access your money.
Personal banking

Ways to bank

It’s your money. We never forget that. So we make it easy to get it when you need it — digitally and in person.
Woman organizing finances at the table on the phone

Self-serve banking

Bank online

Access your personal and business accounts securely from your computer, day or night.

Do almost anything you can do at an ATM or branch:
  • Pay bills
  • Send Interac® eTransfers
  • Move money between accounts
  • Check balances
  • And more

Sign in

Turn your mobile device into a bank that travels with you.

Self-serve banking

Bank on your mobile device

Take banking wherever you and your phone go. Start by downloading our mobile app for Android or iPhone/iPad.

Do almost anything you can do at an ATM or branch:
  • Deposit cheques
  • Send Interac® eTransfers
  • Move money between accounts
  • Check balances
  • And more
Tapping your debit card is a fast, secure way to pay.

Shop in person

Tap your debit card to pay

Pay with a tap of your Prospera debit card wherever you see the Interac Flash® logo. Lost your card? Tell us right away.

Report a lost or stolen card

Shop online with your debit card

Pay for online purchases with your Prospera debit card using Interac Debit. Or add your debit card to your Apple Pay®, Google Wallet, or Samsung Pay mobile wallet to pay online and in person.

Prospera’s branch staff are friendly and eager to see you.

Bank in person

Come into the branch

Visit us anytime. Our knowledgeable staff can help you make the most of your membership. We’re in your neighbourhood and we’d love to say hi in person.

Find a branch Book an appointment

Avoid fees at a ding free EXCHANGE network ATM

Visit an ATM

Deposit, withdraw, and more

Sometimes, you still get a cheque or need cold hard cash. Enjoy ding free® access to more than 4,000 EXCHANGE® Network ATMs and avoid extra charges.

Through the ding free® EXCHANGE® network:
  • Withdraw money
  • Deposit cheques
  • Move money between accounts
  • Check balances
  • And more

Find a ding free® ATM

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We’re here to help

Call us on the phone

Our Member Centre is available Monday to Friday from 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 5 p.m. Our friendly employees look forward to talking to you.

Call toll free: 1-888-440-4480

How to reach us

Call our Member Service Centre

Toll free
1 888 440 4480

Monday to Friday
8 am - 8 pm

Saturday 9 am - 5 pm

Contact tech support
Send us an email

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Note that you cannot use Samsung Pay for international purchases.