*Closed within six months for Prospera.
**Not available at all locations.
+ GST is applied to these service fees.
Member notice: We will be performing routine maintenance on Wednesday, May 28, from 3:00 a.m. to 8:00 a.m. PT. During this time, some of our services like telephone banking and Interac eTransfers may be intermittently unavailable. We apologize for any inconvenience and thank you for your understanding.
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PERSONAL
Accounts
Accounts- Compare chequing accounts
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- Up to $220 in value with Cash Back Visa Infinite
- Young adult $100 credit offer
- Pay 0% credit card interest with a balance transfer
- Explore all credit card offers
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Loans & Lines of Credit -
BUSINESS
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Accounts
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- Business pay-as-you-go account
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- Business high growth savings account
- Business savings account
- Ways to bank
- Business Online Banking
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COMMUNITY
COMMUNITYDoing good
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Up to $360 in value with Cash Back Visa Infinite
PERSONAL
Accounts
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COMMUNITY
In the community
Here’s what account “extras” cost.
Account fee category | Service | Fee |
| Balance of account | Transferring a Prospera account balance to another financial institution | $25.00 |
| Change of signers | Per change, after the first one in a year | $25.00 |
| Clearing | Chargeback — third-party cheque | $7.50 |
| Unencoded/unqualified items | $5.00 | |
| US dollar funds drawn on Canadian dollar account | $10.00 | |
| NSF cheque or pre-authorized payment | $10.00 | |
| NSF USD Cheques | $7.00 USD | |
| Stop payment | $15.00 | |
| Tracing bill payment | $20.00 | |
| Non-member cheque cashing | $15.00 | |
| Cleared item search | $5.00 | |
| Cleared item search | $40.00/hour | |
| Closing account within three months | Personal and business | $25.00 |
| Collections | On-site collections | $25.00 |
| Held for collection (10 days) | $35.00 | |
| Cheque sent on collection (excluding any fees from other institutions) | $35.00 | |
| Dormant account (inactive for 12 months) | Per month | $5.00 |
| Bank draft for US dollar or foreign currency | Per item | $10.00 |
| Automated funds transfer for businesses | Set-up fee | $150.00 |
| Auto release | $60.00 | |
| Manual release | $10.00 | |
| Add another originator id | $75.00 | |
| Credit union transaction | $0.00 | |
| Other financial institution transaction | $0.00 | |
| Mass error correction | $10.00 | |
| Wire transfer | Incoming | $15.00 |
| Outgoing | $45.00 | |
| Outgoing - remote instructions (available to Business Banking members only) | $90.00 | |
| Foreign cash order | Per item (excluding USD) | $20.00 |
| Letters+ | Bank confirmation, immigration, interest | $35.00 |
| Debit card | Replacement of lost debit card | $5.00 |
| Night depository+ | Annual key charge (if applicable) | $10.00 |
| 100 small plastic bags | $30.00 | |
| 100 large plastic bags | $55.00 | |
| Paper statements | Per statement | $2.00 |
| Photocopies+ | Per sheet | $0.50 |
| Postdated held for deposit | Per item | $5.00 |
| Registered products | RRSP/RESP/RRIF closed* | $100.00 |
| Self-directed RRSP/RRIF closed*+ | $100.00 | |
| Self-directed annual plan adminstration fee+ | $100.00 | |
| RESP T4 | $0.00 | |
| RESP annual fee | $0.00 | |
| Transfer out | RRSP/RRIF/RESP/FHSA | $150.00 |
| TFSA | $150.00 | |
| Self-directed plan balance — partial or full+ | $50.00 | |
| Telephone transfer | Per item | $5.00 |
| Safe deposit box**+ | Extra-small | $40.00 |
| Small | $55.00 | |
| Medium | $75.00 | |
| Large | $85.00 | |
| Extra-large | $140.00 | |
| Extra-extra-large | $245.00 | |
| Lock drilling (member lost keys) | $172.50 | |
| Key replacement | $15.00 | |
| Statements | Hold statement for member pick-up in branch | $10.00 |
| Stop payments | Per item | $15.00 |
| Tax receipt+ | Copy | $5.00 |
Personal loan fees
Service | Fee |
| Personal loan and LOC application fee | $50.00 |
| PPSA registration fee (incl. lien search, registration, renewal, change registration) | $50.00 |
| Loan alterations (payment terms) | $25.00 |
| Renewal | Free |
| NSF Loan payment | $10.00 |
Personal mortgage fees
Service | Fee |
| Application fee (specialty lending) | Contact branch for details |
| Appraisals (Landcor and BC Online Assessment) | $100.00 |
| Assumption | $100.00 |
| Mortgage discharge | $75.00 |
| Mortgage alterations (payment terms) | $25.00 |
| Mortgage re-advance | $200.00 |
| Mortgage renewal administration fee | $75.00 |
| Blend & Extend | $500.00 |
| Land title search | $15.00 |
| NSF Mortgage payment | $10.00 |
Personal and business cheques
Service |
Fee |
| Ordering cheques | The price of ordering cheques varies depending on several factors like style, customizations and add-ons. Contact our Member Service Centre at 1 888 440 4480 to get a quote or view our current pricing sheet here. |
How to reach us
Call our Member Service Centre
Contact tech support
Available 24/7
1 888 884 4430
Send a support email
Send us an email
