Check out our demo videos below to learn more or contact our Member Service Centre at 1 888 440 4480 for assistance, Monday to Friday, 8 am to 8 pm. If you require assistance outside of these hours, please contact 24/7 tech support at 1 888 884 4430.
For our Business members, please download our Business Tips PDF for more information!
It's important to keep your information up to date so you can receive the most up-to-date information, on time and to the correct place. Having a current address, phone number or email address will help us get in contact with you regarding your account, and ensure any account alerts are delivered.
Profile and preferences
Setting up account alerts
Ensuring account alerts are set up is an important step in safeguarding your account. We have over 16 types of alerts that you can take advantage of, that will notify you any time a certain transaction or activity happen on your account. This helps keep you informed and your account safe.
Here you can review all of your account information in a clear, easy to read summary.
Rename your account
This allows you to easily give an account a 'nickname' so you can easily identify it when banking.
Set up sender profile for e-Transfer
Add a contact
Sending an e-Transfer
How to request an e-Transfer
Setting up Auto-Deposit
Transfer between accounts
Add a Payee
Schedule recurring bill payments
Being security concious is important to help protect your personal and financial information.