Westminster Savings branded cards are being reissued with new Prospera branding.
Since the merger in 2020, Prospera has been maintaining two different credit card offerings. This will bring all our credit cards under one portfolio and allow our team to better assist you moving forward. You will also be able to link your card to your online banking for easy access to your credit card transactions and information.
All members who hold a Westminster Savings credit card
New cards will begin to arrive the week of September 25, 2023.
Activate your new card as soon as you receive it to allow time to set up authorized payments and update vendor information on shopping sites like Amazon, Instacart, etc. You will also need to add your new card to your Digital Wallet (Apple Pay/Google Pay).
You can activate your card by doing one of the following:
- Call the Collabria Contact Centre for card activation at 1-866-498-3840
- Download the CardWise Mobile App (via the Google Pay store or Apple App store) or signup for CardWise Online available as of October 2, 2023.
No, you will continue to receive the same features and benefits that you currently enjoy with your existing card.
The annual fee cost is not changing. However, if your annual fee is typically charged in September, October, or November, you will now see the fee charged in December.
Your PIN number, balances, card limits and reward points where applicable will transfer from the old account to the new account.
No, this will not affect your credit bureau report or score. Cardholders will be shown as “transitioned” to a new issuer, which has no impact on credit bureau scores.
Yes, your new Prospera credit card will be issued with a new account number, expiry date and CVV.
No, your existing PIN will transfer to your new card.
It is important to activate your card upon receipt to allow time to set up authorized payments and update vendor information on shopping sites like Amazon, Instacart, etc. Your Westminster Savings credit card can no longer be used after November 6, 2023.
Payments to your old card should be stopped as soon as you activate your new Collabria credit card.
Yes – payments made to the closed card will transfer over to the new card for a period of 3 months. Payments made after the 3 month deadline will be rejected.
You will no longer be able to access these statements after November 6, 2023. Download and/or print any necessary statements before this deadline.
You may receive two statements as transactions may not have transferred over to the new card due to the timing of the account statement. Once your new card is activated and a new billing cycle is completed you will no longer receive two statements.
If your card is renewing in September, October, or November, you may receive a new Westminster Savings branded card. It is recommended to activate it to limit any service disruptions. Once you receive your new Prospera branded card, follow the steps listed above to activate it and update your payment information, then destroy your Westminster Savings branded card.
Information about CardWise features, how to access your CardWise account and additional how-tos are available here