Fraud Prevention

March is National Fraud Prevention Month

Fraud comes in many forms and being informed is your best protection. Prospera works hard to prevent banking fraud for our members but we need your help. Follow these tips to protect yourself from identity theft.

Be skeptical

  • Prospera will never ask you to respond by e-mail or text to any requests for personal information, PINs or passwords
  • Beware of people asking you to move money for them or notices that you have won a lottery you didn't play
  • Remember, if it sounds too good to be true, it probably is!

Protect your PIN, password and personal information

  • Your PIN and password are the keys to your account; never share them with anyone
  • For added protection, try covering your hand when entering in your PIN number
  • Shred old documents before you recycle them

Practice safe computing

  • Keep your computer protected with a firewall and up-to-date anti-virus software
  • Set up email or text alerts for your online banking through

Stay informed

  • There are many credible sources for information about frauds and scams
  • Check out this Government of Canada site as a start
  • Or call your local Prospera branch

Be vigilant

  • Monitor your account closely and report any suspicious activity
  • If you suspect that you have been the victim of fraud, contact your Prospera branch immediately

To learn more about how Prospera Credit Union helps protect your personal information, click here.


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