online technical support (24x7)

For technical assistance please call toll free at 1-888-884-4430.

Logging on to Prospera.ca

To login, please enter your member information and your Password in the boxes provided. Then, click on the Login button.

Enhanced Security

When you click on this check box, Prospera.ca will prevent unauthorized viewing of your account information, as long as you are careful to Logoff. This feature enables Prospera.ca to prevent pages from being cached by your browser, so that clicking the Back button will not display a previously viewed page after you click on Logoff. It is important to use this feature if you are using a public or shared access computer. It is always important to properly Logoff when you are finished using Prospera.ca.

Memorized Accounts

For your convenience, Prospera.ca can memorize your member information, and then each time you Login you can simply select the appropriate Memorized Account from a list. Once you have entered your Memorized Account, you can access them by clicking on the drop down arrow beside Memorized Accounts. Then, click on the Memorized Account you wish to access, enter the password for the selected Memorized Account, and click on the Login button.

Please note that you must have JavaScript enabled in your browser for your member information to be filled in automatically. Otherwise, your member information will appear beside the account name in the list of Memorized Accounts for your reference.

Prospera.ca will not memorize your password. Your browser may include a feature that would allow it to fill in your password automatically, but we recommend that you do not use this feature with Prospera.ca.

Adding a Memorized Account

To add a new Memorized Account, click on Add a Memorized Account if you do not have any Memorized Accounts, or on Manage Memorized Accounts if you already have Memorized Accounts. Then, click on Add an Account and complete the Add a Memorized Account page.