May 2019




Prospera credit union awarded with “local love in action” award by united way

Abbotsford, BC, May 13, 2019

Prospera Credit Union is proud to announce that it has been awarded the “Local Love in Action” award by the United Way. This award recognizes local love that mobilizes diverse stakeholders to improve the communities that some call home.

For more than 75 years, Prospera strives to make a meaningful difference in the financial well-being of their members and to be the trusted home for families and local businesses, building their financial dreams and prosperity within its communities.

To be eligible for this this award, organizations must activate a large and broad range of community participants to scale up community impact and generate increased community mobilization and dollars invested in community.

“At Prospera we believe that we have a responsibility to make a difference in our communities,” Says Prospera Credit Union CEO, Shawn Good, “Working together and helping each other is one of the basic values that all co-operative organizations share. It’s also a necessary component for building healthy, strong communities. For 14 years, Prospera has been proudly supporting United Way to help empower heathier communities throughout BC, and we couldn’t be more humbled to be recognized for the Local Love in Action Award.”



Media Contact:
Jessica Thiessen 604.953.3757
Manager, Communications jthiessen@prospera.ca

About Prospera Credit Union Expand/Collapse

Building on over 75 years as a BC credit union, Prospera is proud to serve communities from Vancouver to Kelowna. As a member-owned financial institution, our number one priority is the financial well-being of families and businesses in our communities. As a member of The Exchange network, our members also enjoy access to more than 4,000 surcharge free ATMs across Canada (that’s right, no ATM fees).

Making life better for everyone is important at Prospera, which has an extensive community investment program. To learn more about our community programs, check us out on YouTube, Facebook, Instagram, Twitter and Do Some Good.

For all the latest news from Prospera Credit Union, visit our newsroom online at prospera.ca.


Prospera Credit Union Board Appoints Interim President and CEO

Abbotsford, BC, May 6, 2019

Dou's strong track record as Prospera's COO will serve the credit union well
Prospera Credit Union announced today that President and CEO Shawn Good has resigned from his position effective May 31, 2019. Diane Dou, Chief Operating Officer, will be stepping into the role of interim President and Chief Executive Officer effective June 1, 2019.

“The Board is pleased that Diane has agreed to serve in this role on an interim basis,” said Eric Nadin, Chair of Prospera’s Board of Directors. “Her experience and leadership skills will be an asset to Prospera as we look to the future.”

“We are grateful for Shawn Good’s years of excellent leadership,” said Nadin. “Shawn has led Prospera as its President and CEO since 2015 and his dynamic leadership, strategic vision and dedication to helping Prospera’s members thrive are unmatched. Under his leadership, Prospera developed its long-term strategy centred on everyday families and local business and was first to market in Canada with numerous innovations all of which focused on making a meaningful difference in the financial well-being of our members. Prospera also became a Certified Great Place to Work™ three years in a row and was placed on the national Best Places to Work™ in Financial Services and Insurance list in 2018. We wish him the best in his next chapter.”

Diane Dou joined Prospera as Chief Operating Officer in June 2016, and has more than 16 years of financial industry experience in a variety of leadership roles including COO and Country Head of Business Performance for Retail and Wealth Management at HSBC Canada. An innovative and courageous senior business leader, Diane has had many successes at Prospera to date. She was instrumental in executing Prospera’s Enterprise Business Owner Strategy and introduced an innovative new branching structure. Diane has a strong skillset in overall business management and operations, including steering business strategy and execution, overseeing corporate governance and driving transformation initiatives. These skills will ensure a smooth transition and continued success for Prospera and its members moving forward.

“I’m looking forward to leading and supporting Prospera’s dedicated and hardworking staff,” said Diane Dou. “As interim CEO, my primary focus will be to ensure we continue to provide excellent service and advice for our members, support our communities in meaningful ways and execute well on achieving our results and advancing our strategic initiatives.”



Media Contact:
Jessica Thiessen 604.953.3757
Manager, Communications jthiessen@prospera.ca

About Prospera Credit Union Expand/Collapse

Building on over 75 years as a BC credit union, Prospera is proud to serve communities from Vancouver to Kelowna. As a member-owned financial institution, our number one priority is the financial well-being of families and businesses in our communities. As a member of The Exchange network, our members also enjoy access to more than 4,000 surcharge free ATMs across Canada (that’s right, no ATM fees).

Making life better for everyone is important at Prospera, which has an extensive community investment program. To learn more about our community programs, check us out on YouTube, Facebook, Instagram, Twitter and Do Some Good.

For all the latest news from Prospera Credit Union, visit our newsroom online at prospera.ca.