Protect your account information

How we protect you

When you bank online with Prospera, you’re protected by our global security network and by advanced security technology.

- Encryption
- Controlled Access to Your Account
- Automatic Time-Out


How to protect yourself

Learn how to stay safe online when you bank, browse and shop. You can also read tips on how to prevent card and identity theft and how to recognize online fraud.

- Online Banking
- Safe Browsing
- General Security
- Common Scams


Report Fraud

You should contact us immediately if you suspect someone has used your account or credit card fraudulently. Contact us at 1.888.440.4480 or your local branch to report suspicious activities.

- Safety precautions for online banking
- Phishing and fraudulent emails
- Report a lost or stolen Debit Card


Security Guarantee

With our 100% Security Guarantee Prospera will reimburse you for any losses that you incur due to unauthorized Online or Mobile Banking activity.


Contact Us

If you believe your confidential information may have been stolen or obtained by a fraudulent party either online, by telephone or through any other means, call us immediately – Toll-free 1.888.440.4480

 

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