Hours and Locations

We’re taking steps to protect our employees and members and to support increased social distancing. We strongly encourage all members to use our mobile and digital channels that are available 24/7. Members can continue to use our ATMs, online banking, mobile banking, telephone banking or call our Contact Centre at 1-888-440-4480 to access their banking or enquire about investments.

We’re making temporary changes to the way we serve our members to ensure you continue to have access to your banking services. This means supporting you more over the phone, through email or our website, and less in our physical branch locations until we are back to business as usual. To do this, we’re increasing the number of people we have available to answer your calls by redeploying employees from branches with reduced hours or closed locations.

The following locations are temporarily closed:

❌ Abbotsford
34630 DeLair Road

❌ Surrey Centre
13747 - 104th Avenue
❌ South Granville
3088 Granville Street

❌ Chilliwack
45820 Wellington Avenue
❌ Mission Park
3151 Lakeshore Road

❌ Clearbrook
#100 – 32071 South Fraser Way

Reduced branch hours:
9:30am - 3:00pm
Monday to Friday

Saturday & Sunday

Contact Centre hours:
8:00am - 8:00pm
Monday to Friday

9:00am - 5:00pm

Please note that our branches are closed on all statutory holidays.
For a complete list of all holiday closures, please click here.